HIGH POTENTIAL COACHING — TERMS & CONDITIONS

Last Updated: December 1, 2025

Welcome to High Potential Coaching, operated by Kaitlynn Littlefield. By accessing this website or purchasing coaching services, you agree to the following Terms & Conditions.

If you do not agree with these terms, please do not use this website or services.

1. Coaching Services Disclaimer

High Potential Coaching provides personal development and mindset coaching services intended for educational and supportive purposes only.

Coaching is not therapy, counseling, psychological treatment, medical care, or crisis intervention.

Services are not a substitute for licensed mental health care, medical advice, or professional treatment. If you are experiencing a mental health emergency, please contact a licensed professional or emergency services immediately.

2. Results

Client success depends on many factors including personal effort, participation, circumstances, and readiness for change.

Because of this, High Potential Coaching does not guarantee specific outcomes, results, income changes, emotional results, or life changes.

All coaching tools, frameworks, and strategies are provided for guidance and educational purposes only.

3. Client Responsibility

By purchasing coaching services, you acknowledge:

  • You are responsible for your own decisions, actions, and results

  • Coaching is a collaborative process

  • Implementation of strategies is solely your responsibility

  • You will provide accurate information relevant to coaching sessions

4. Payment Terms

All coaching services must be paid in full or according to the payment plan selected at checkout.

Failure to complete scheduled payments may result in suspension or termination of services.

5. Refund Policy

Due to the time-based and intellectual nature of coaching services, refunds are not provided once the coaching program or session has begun.

If a client chooses to discontinue participation, remaining sessions are forfeited unless otherwise agreed in writing.

6. Scheduling & Cancellation

Clients may reschedule sessions with at least 24 hours notice.

Sessions missed without 24 hours notice may be counted as completed.

Repeated missed sessions may result in termination of the coaching agreement without refund.

7. Email / Message Support

If a program includes email or messaging support:

  • Responses are typically provided within 1–2 business days

  • Messages are intended for coaching clarification only

  • Support is not real-time crisis support or emergency response

8. Intellectual Property

All materials provided through High Potential Coaching, including but not limited to:

  • worksheets

  • digital workbooks

  • frameworks

  • exercises

  • session materials

  • written content

are the intellectual property of High Potential Coaching.

These materials may not be copied, shared, distributed, resold, or reproduced without written permission.

Purchase grants a personal-use license only.

9. Confidentiality

We respect client privacy and will not share personal coaching information except:

  • where required by law

  • where there is risk of harm to self or others

  • or with client written consent

Clients are responsible for maintaining their own privacy when communicating via email, video platform, or messaging tools.

10. Website Use

You agree not to:

  • misuse website content

  • attempt unauthorized access

  • copy materials for commercial use

  • use the website for unlawful purposes

11. Limitation of Liability

To the fullest extent permitted by law, High Potential Coaching shall not be liable for:

  • personal decisions made by clients

  • indirect or consequential damages

  • emotional, financial, or professional outcomes

Your use of coaching services is voluntary and at your own discretion.

12. Governing Law

These Terms are governed by the laws of the State of Maine, United States.

13. Contact Information

High Potential Coaching
Operated by Kaitlynn Littlefield
Email: kaitlynn@highpotentialmindset.com

By using this website or purchasing services, you acknowledge that you have read and agreed to these Terms & Conditions.